ANZSCO Work Type Detail Sheets

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Ticket Collector or Usher

899921 · Light Next-day ready
Career data Close match

Ticket collectors and ushers greet people arriving at entertainment events, check their tickets and help people find their way around the venue.

Most common salary $50k – $67k
Upper salary up to $83k
Training No specific training
View on Tahatū ↗ Data: Tahatū Career Navigator, CC BY 4.0
Related careers
Passenger attendant ↗

Passenger attendants provide services to passengers so they are safe and comfortable on ferries, buses, trains and at stations and terminals. They may collect tickets or fares from passengers.

$58k – $88k
Data: Tahatū Career Navigator, CC BY 4.0

Description

Collects tickets or admission passes and ushers patrons to their seats at an entertainment, sporting or recreational venue, prepares the venue before an event and locks up premises afterwards.

Typical work tasks

  • Issues tickets to patrons, accepts payments and gives change; answers enquiries concerning admission prices, event schedules and coming attractions; keeps daily balance sheet of cash received and tickets sold; fills reservations by telephone or mail; checks ticket stubs and shows patrons to seats; distributes programmes; stores clothing, luggage and other articles for patrons and employees of an establishment, and issues claim checks or tickets for their return.

Typical work environment

  • Typically indoors but this is also occasionally outdoors
  • Deals directly with the public.
  • Will usually work in adequately heated and ventilated
  • Work spaces will usually be clean and well-maintained but may be noisy environments depending on the business activity involved.

Typical physical and mental demands

  • Sedentary to light physical work demand
  • Constantly sits or stands at sales counters or occasionally walks about the site assisting customers.
  • Either manually or electronically enters customer purchases into the till, receives payments and processes these and issues receipts and ticket.
  • Stretching and/or twisting movements are not a significant component of the job.
  • Bending, squatting or crouching movements are not a significant component of the job.
  • Lifting, pulling or carrying is not a significant component of the job.
  • Repetitive hand and finger movements are necessary when operating electronic tills and issuing tickets.
  • Driving is not a typical requirement.
  • Use of office hand-held objects such as pens, ticket checking tools or calculators will be frequent.
  • Mental skills necessary include calculating and communication skills.
Entry signal Reviewed

No formal entry barrier — can start without prior training. Flagged next-day ready.

Entry barrier No formal entry barrier
Licence / registration No licence required
ANZSCO skill level 5
Next-day ready Yes

How this was determined (model-generated): Ticket collector/usher; Nil requirements, start immediately.

Entry Requirements

  • Nil (ANZSCO Skill Level 5).

Further Comments

  • There are opportunities for flexibility of movement but they are limited.