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Railways Assistant

899917 · Medium Next-day ready

Description

Assists with operating and maintaining facilities at a railway station by updating platform indicators showing train times and destinations, collecting and checking passenger tickets, giving signals for train departures, and cleaning station facilities.

Typical work tasks

  • Answers questions from passengers; assists passengers with large luggage, pushchairs and prams; helps people with special needs, such as wheelchair users; check tickets and makes sure people are in the correct place to catch their train; may give signalling instructions to train drivers and may clean the station and platform area; may assist in the ticket selling office and provide travel information to passengers.

Typical work environment

  • Works either inside or outside on railway station platforms.
  • Usually works on covered or enclosed platforms and wears appropriate protective uniforms or clothing when required.
  • Constantly working with the public and with mobile railway equipment.

Typical physical and mental demands

  • Light to medium physical demand level.
  • Stands, walks and climbs on and off platforms and railway carriages.
  • Sitting is not a significant feature of the job.
  • Stretching up or across is occasionally required.
  • Bending is occasionally required when lifting baggage or other items.
  • Squatting or crouching is not required.
  • Twisting the body or neck is occasionally required.
  • Contact with skin irritants is not required.
  • Manual lifting, pulling and carrying is occasionally required when moving baggage or assisting passengers.
  • Repetitive movements are not required.
  • Driving or machine operation is not required.
  • Use of hand tools will be required for cleaning and maintenance tasks.
  • Mental skills necessary include organisation and communication.
Entry signal Reviewed

No formal entry barrier — can start without prior training. Flagged next-day ready.

Entry barrier No formal entry barrier
Licence / registration No licence required
ANZSCO skill level 5
Next-day ready Yes

How this was determined (model-generated): Railways assistant; Nil pre-entry requirement, employer rail safety induction provided on the job.

Entry Requirements

  • Nil (ANZSCO Skill Level 5).

Further Comments

  • There are opportunities for flexibility of movement but they are limited.