This occupation group covers sales assistants and salespersons not elsewhere classified. Occupations in this group include lotteries agent, stockyard salesperson and swimming pool salesperson.

Determines customer requirements and advises on product range, price, delivery, warranties and product use and care; demonstrates and explains to customers the establishment's goods and services; sells goods and services; accepts payment for goods and services by a variety of payment methods and prepares sales invoices; assists with the ongoing management of stock such as product inventories and participates in stocktakes; stacks and displays goods for sale, and wraps and packs goods sold.

• Indoor retail or wholesale shop environment.
• Work occurs at counters or on the shop floor and employees deal directly with the public.
• Employees will usually work in adequately heated and ventilated spaces.
• Workspaces will usually be clean and well-maintained and set-up to provide a welcoming sales environment for customers.

• Sedentary to light work.
• Frequently stands at sales counters or walks about the establishment to assist customers and locate merchandise. May sit occasionally on high stools.
• Manually or electronically enters customer purchases into tills, receives cash, cheques, eftpos and credit card payments and processes these and issues receipts.
• Lifts and passes items purchased across scanners and may need to wrap or package goods.
• Stretching and or twisting movements may be required occasionally when reaching up or down to shelves.
• Bending, squatting or crouching movements may be required for lifting products.
• Lifting, pulling or carrying requirements will be occasional and light for most sales of these types of products.
• Repetitive hand and finger movements are necessary when operating computers, electronic tills, computers and pricing guns.
• Driving is not likely to be required.
• Use of office hand-held equipment such as pens or calculators will be required.
• Mental skills needed are communication, memory, recording and calculating.

An NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5).

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

• There are opportunities for flexibility of movement.