Monitors and ensures the accuracy of the prices of a business’ goods and services against in-house pricing directives and advertised prices.

Ensuring all prices, specials, and promotions on goods or services are correctly presented to customers, instore via accurate ticketing, or online, and again at the point of sale. Overseeing cyclic and non-cyclic repricing activities. May produce or alter price tickets. May lead a team of shopfloor staff who price goods as part of their duties. Maintaining communication with internal team members involved in: setting prices; advertising; and programming of websites, tills, and electronic ticket systems. Identifying, investigating, and remedying pricing anomalies. Responding to external customers’ complaints about pricing of goods and services. May keep records of, and report on, issues found to improve processes.

• Predominantly indoor and sometimes outdoor retail or wholesale shop environment, and/or office environment (e.g. online retail only).
• Will work on the shop-floor and at counters with computerised tills, and/or at office desks usually with a computer workstation.
• Usually work occurs in adequately heated and ventilated spaces.

• Sedentary to light work demand level.
• Frequent standing and walking about a retail environment is required (if appropriate). Occasional to frequent standing and walking about an office environment is required.
• Occasional to frequent sitting at a workstation carrying out a variety of both manual and computerised data entry and processing tasks.
• Lifting, twisting, and climbing is not a significant component of the job.
• Repetitive arm hand and finger movements are frequent in regards use of hand-held/operated objects.
• Bending, squatting, crouching, or stretching is required occasionally to frequently if manually checking price tickets near ground level or elevated.
• Use of hand-held/operated objects such as scanners, computers, and other digital devices, pens, calculators, staplers, and telephones, will be frequent. Operating printers, copiers, and a range of other office equipment, is likely.
• Driving would be involved only if required to move between multiple worksites, e.g. branches and head office.
• Mental skills necessary include a high level of attention to detail, digital literacy, numerical and data-entry accuracy, organisation, and communication.

• ANZSCO Skill Level 4. A NZ Register Level 2 or 3 qualification or at least one year of relevant experience may substitute for the formal qualifications.
• Experienced in working in retail, or accounts, or marketing, or merchandising, or customer services. Some basic knowledge of salient laws surrounding the sale of goods and services in New Zealand advantageous.
• Competent in using database, spreadsheet, inventory, word processing, internet, and email software.
• A Class 1 Driver Licence would be required only for those specific roles involving driving between worksites.

There are opportunities for flexibility of movement.