Sells pharmaceutical goods, toiletries and related goods in a retail pharmacy.

Accepts prescriptions for filling by retail pharmacists; determines customer requirements and advises customers on the selection, price and usage of non-prescription medicines; advises customers on the correct application and storage of medicines; sells goods such as non-prescription drugs, first aid supplies, toiletries and cosmetics; accept payment for goods and services by a variety of payment methods and prepares sales invoices; promotes goods and services that are for sale; assists with the ongoing management of stock such as product inventories and participates in stocktakes; stacks and displays goods for sale, and wraps and packs goods sold.

• Indoor retail or wholesale shop environment.
• Work occurs at counters or on the shop floor and employees deal directly with the public.
• Employees will usually work in adequately heated and ventilated spaces.
• Workspaces will usually be clean and well-maintained and set-up to provide a welcoming sales environment for customers.

• Typically light to medium work demand level.
• Frequently stands at sales counters or walks about the workspace assisting customers, locating merchandise, shelving product or setting up shop displays.
• Manually or electronically enters customer purchases into the till, receives cash, cheques, eftpos and credit card payments and processes these and issues receipts. May issue customers sales invoices.
• Lifts and passes items purchased across the scanner (where used) and may need to wrap or pack goods.
• Stretching and or twisting movements are likely to be required occasionally when moving items on the shop floor or re-stocking shelves.
• Lifting, pulling or carrying requirements will be occasional and of a light to medium physical demand level for most of these types of products.
• Bending, squatting or crouching movements are likely to be needed occasionally for the picking up of goods and the demonstration of certain products.
• Repetitive hand and finger movements are frequently necessary to operate electronic tills, computers and pricing guns.
• Driving is not likely to be required.
• Use of office hand-held equipment such as pens or calculators will be occasional.
• Mental skills necessary include communication, memory, recording and calculating.

An NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4).

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• There are opportunities for flexibility of movement.