Sells motor vehicle accessories and parts in a retail or wholesale establishment.

• Determines customer requirements and advises on product range, price, delivery, warranties and product use and care
• Sells vehicle products such as parts, tyres, lubricating oils, batteries, car stereos and alarms
• Takes sales orders and prepares contracts of sale; receives orders for parts
• Determines part sizes and details such as vehicle make, model, manufacturer and year
• Searches lists of parts to identify part numbers, price and availability

• Indoor retail or wholesale shop environment
• Work occurs at counters or on the shop floor and employees deal directly with the public
• Employees will usually work in adequately heated and ventilated spaces
• Workspaces will usually be clean and well-maintained and set-up to provide a welcoming sales environment for customers

• Typically light to medium work demand level
• Frequently stands at sales counters or walks about the workspace assisting customers, locating merchandise, shelving product or setting up shop displays
• Manually or electronically enters customer purchases into the till, receives cash, cheques, eftpos and credit card payments and processes these and issues receipts. May issue customers sales invoices
• Lifts and passes items purchased across the scanner (where used) and may need to wrap or pack goods
• Stretching and or twisting movements are likely to be required occasionally when moving items on the shop floor or re-stocking shelves
• Lifting, pulling or carrying requirements will be occasional and of a light to medium physical demand level for most of these types of products
• Bending, squatting or crouching movements are likely to be needed occasionally for the picking up of goods and the demonstration of certain products
• Repetitive hand and finger movements are frequently necessary to operate electronic tills, computers and pricing guns
• Driving is not likely to be required
• Use of office hand-held equipment such as pens or calculators will be occasional
• Mental skills necessary include communication, memory, recording and calculating

• An NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
• At least one year of relevant experience may substitute for the formal qualifications
• In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification

There are opportunities for flexibility of movement.