Sells appliances and related products and services in a retail or wholesale outlet.

Determines customer requirements and advises on product range, price, delivery, warranties and product use and care; demonstrates and explains to customers the establishment's goods and services; sells goods and services; accepts payment for goods and services by a variety of payment methods and prepares sales invoices; assists with the ongoing management of stock such as product inventories and participates in stocktakes; displays goods for sale; and organises and assists with dispatch of goods sold.

• Indoor retail or wholesale shop environment.
• Works at counters or on shop floor and deals directly with the public.
• Will usually work in adequately heated and ventilated spaces.
• Workspaces will usually be clean and well-maintained and set-up to provide a welcoming sales environment for customers.

• Generally light to medium physical demand work. Up to a heavy work demand if required to move products.
• Frequently stands at sales counters or walks about the establishment to assist customers and locate merchandise. Could sit occasionally on high stools.
• Manually or electronically enters customer purchases into tills, receives cash, cheques, EFTPOS and credit card payments and processes these and issues receipts.
• Stretching and or twisting movements are likely to be required occasionally when demonstrating or moving products.
• Lifting, pulling or carrying requirements will be occasional and of a medium to heavy demand level for most of these types of products.
• Bending, squatting or crouching movements are possible when demonstrating or moving products.
• Repetitive hand and finger movements are necessary when operating electronic tills, computers and pricing guns.
• Driving is not likely to be required except for roles where delivery is part of the transaction.
• Use of office hand-held equipment such as pens or calculators will be occasional.
• Mental skills necessary include communication, memory, recording and calculating skills

An NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5).

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

• There are opportunities for flexibility of movement.