Insurance Representative
611211 · LightDescription
Represents insurance companies in selling insurance to clients.
Typical work tasks
- Interviews clients to identify their insurance needs; explains to clients details of insurance and conditions, risk coverage, premiums and benefits; assists clients to determine the type and level of coverage required; calculates premiums and establishes method of payment; reviews clients' circumstances to ensure that the level and coverage of insurance is still appropriate; settles and monitors insurance claims to ensure that both client and insurer are satisfied with the outcome; records information about clients and their policies; identifies and draws up lists of potential clients from a variety of sources and contacts them to arrange interviews; keeps up-to-date with changes in the insurance industry and informing clients of new developments.
Typical work environment
- Works indoors in an office as part of an insurance company.
- Works from adequately heated and ventilated office.
Typical physical and mental demands
- Sedentary to light physical demand levels.
- Frequently sits at an office desk and in a client’s office or home. Occasionally may deal with people who are stressed and emotional
- Standing and walking will be required occasionally to inspect claims and to facilitate visits with clients.
- Stretching, twisting, climbing and lifting are not significant components.
- Bending, squatting or crouching will be typically unnecessary.
- Repetitive movements are likely when operating a computer to produce insurance forms, record data and file reports.
- Frequently travels to meet potential clients at their homes and businesses.
- Driving is likely to be an occasional to frequent requirement.
- Use of hand-held objects and equipment is likely to include writing materials, calculators, telephones, computers and other general office equipment.
- Mental skills necessary include presentation, selling, product knowledge, communication and negotiation, financial/calculation, organisation and planning.
Enter via experience or on-the-job training; no mandatory pre-entry qualification. A licence or registration is legally required.
Unverified — this label is model-generated and not yet clinician-reviewed. Confirm against the WTDS before relying on it.
How this was determined (model-generated): Insurance agent: experience pathway with mandatory FSP/adviser registration as legal gate; licence required correctly blocks next-day. Sound.
Entry Requirements
An NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Registration or licensing is required.
Further Comments
- There are opportunities for flexibility of movement.