This occupation group covers clerical and administrative workers not elsewhere classified. Occupations in this group include examination supervisor, train planner and travel clerk.

Records, prepares, sorts, classifies and files information; sorts, opens and sends mail; photocopies and faxes documents; prepares reports of a routine nature; records issue of equipment to staff; receives letters and telephone messages; transcribes information onto computers, and proofreads and corrects copy; may provide customers with information about services; may perform receptionist duties.

• Works indoors in office environment which may range from a large corporate-type head office down to a smaller sole-charge office.
• Works predominantly at office desks and computer workstation.
• Frequently works in adequately heated and ventilated spaces.

• Sedentary role.
• Constantly sits at a workstation and carries out a variety of both manual and computerised data entry and word-processing tasks.
• Occasionally stands and walks about the office.
• Stretching, twisting, climbing and lifting or carrying is not a significant component of this job.
• Bending, squatting or crouching is not a significant component of this job.
• Repetitive arm hand and finger movements are constant for data-entry and word-processing tasks.
• Use of hand-held objects and equipment such as pens, calculators and staplers, as well as telephones will be occasional to frequent. Will also need to operate computers, printers, copiers and a range of other office equipment and refill paper trays and ink supplies.
• Mental skills necessary include a sound level of keyboarding, recording, organisation and communication.

A New Zealand Register Level 2 or 3 qualification (ANZSCO Skill Level 4) or at least one year of relevant experience. In some instances particular experience and/or on-the-job training may be required. For entry-level positions on-the-job training is sufficient.

• There are opportunities for flexibility of movement.