Insurance Investigator
599611 · LightInsurance loss adjusters and investigators assess, review and calculate insurance claims.
Description
Typical work tasks
Examines scenes of incidents resulting in insurance claims to determine causes and effects; interviews witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepare statements and reports.
Typical work environment
- Works indoors in offices for insurance companies, also works outdoors at sites resulting in insurance claims.
- Employees work in adequately heated and ventilated offices.
Typical physical and mental demands
- Sedentary to light physical demand levels.
- Frequently stands and walks when inspecting insurance claim sites.
- Sitting is frequently requited when producing reports and cost estimates in relation to insurance claims.
- Stretching up and reaching across may be occasionally required when carrying out inspections at the site of insurance claims.
- Bending squatting, crouching and kneeling may be occasionally required when carrying out inspections at the site of insurance claims.
- Twisting of the body or neck may be occasionally required when carrying out inspections at the site of insurance claims.
- Contact with skin irritants or water is not a significant component of the job.
- Lifting, carrying and holding is not a significant component of the job.
- Repetitive movements with the hands are likely when using computers for data entry, word processing or taking written notes.
- Driving is likely to be required to facilitate scene investigations of insurance claims.
- Use of hand-held objects and equipment will include computers, dictaphones, cameras, telephones, writing instruments and other general office equipment.
- Mental skills necessary include assessment, computing, decision-making, report writing and good communication skills.
Enter via experience or on-the-job training; no mandatory pre-entry qualification. A licence may be required for some roles or employers.
Unverified — this label is model-generated and not yet clinician-reviewed. Confirm against the WTDS before relying on it.
How this was determined (model-generated): Insurance investigator: 3 yrs experience substitutes the L4 qual; PSPLA CoA needed only for the investigation-specific subset of this broad worktype, so may_be_required. Not next-day. Proposal stands.
Entry Requirements
- A New Zealand Register Level 4 qualification or at least three years of relevant experience (ANZSCO Skill Level 3). In some instances particular experience and/or on-the-job training may be required. For entry-level positions on-the-job training is sufficient.
- Registration or licensing may be required.
Further Comments
There are opportunities for flexibility of movement.