Assesses claims for government benefits.

• Employees work indoors in offices.
• Work occurs in adequately heated and ventilated office spaces.

• The physical work demand is sedentary.
• Sitting is constant when assessing documents and carrying out other administration tasks.
• Standing and walking is necessary when out in the community investigating cases.
• Stretching up and reaching across is not a significant component of this job.
• Bending squatting, crouching and kneeling is not a significant component of this job.
• Twisting of the body or neck is not a significant component of this job.
• Contact with skin irritants or water is not a significant component of this job.
• Lifting, carrying and pulling is not a significant component of this job.
• Repetitive movements with the hands are frequently to constantly required when operating a computer.
• Driving is likely to be needed for site visits and liaison with contacts in the community.
• Use of hand-held objects will include computers, printers, photocopiers, telephones and other general office equipment.
• Mental skills include analytical/investigative, problem solving, computing/report writing, knowledge of relevant laws and regulations, decision-making and communication skills.

A New Zealand Register Level 2 or 3 qualification or at least one year of relevant experience (ANZSCO Skill Level 4). In some instances particular experience and/or on-the-job training may be required. For entry-level positions on-the-job training is sufficient.

There are opportunities for flexibility of movement.