Verifies and maintains records of incoming and outgoing goods in a warehouse or distribution centre and prepares goods for despatch.

Identifies items and containers of incoming and outgoing shipments and verifies them against consignment records; ensures outgoing shipments are in good condition and meet specifications; arranges internal distribution of goods received; organises the dispatch of goods with completed documentation; maintains prescribed records of goods received and dispatched; examines shipping documents and verifies cargo to be released; records customs clearance requirements and authorises collection of cargo; calculates storage and clearance charges and bills customers; receives details of outgoing cargo, and arranges bookings of freight space and collection of goods from customers; provides information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods.

• Indoors in an office/storeroom/warehouse environment where the goods or stock produced or utilised by an organisation for production are received and dispatched.
• Employees usually work in adequately heated and ventilated work spaces, but for some organisations and products employees may work outdoors for periods such as at a timber yard where they may be exposed to weather conditions.
• Traffic movement is likely around the loading and unloading areas in the form of forklifts, overhead cranes, trolleys or other equipment used to assist in the loading and unloading process.
• The work may be dirty or dusty depending upon the type of goods handled.

• Sedentary to light physical demand levels.
• Employees frequently walk and/or stand about the work area to verify cargo and examine shipping documents.
• Employees frequently sit at computer stations while completing clerical tasks.
• Stretching, twisting, climbing, lifting and carrying movements are not typically a significant component of this job.
• Bending, squatting or crouching may be required for lifting tasks and the inspection of goods.
• Repetitive movements are likely on an occasional to frequent basis.
• Driving is not a significant component of the job although some roles will require forklift/forkhoist operation.
• Use of hand-held objects and equipment such as pens, calculators, markers and electronic scanners is frequent.
• Mental skills include record keeping, organisation and communication.

A New Zealand Register Level 2 or 3 qualification or at least one year of relevant experience (ANZSCO Skill Level 4). In some instances particular experience and/or on-the-job training may be required. For entry-level positions on-the-job training is sufficient.

There are opportunities for flexibility of movement.