Survey Interviewer
561511 · Light Next-day readySurvey interviewers ask people questions over the phone, in person or online. They may use the collected information for market research, census data, medical studies and other purposes.
Description
Typical work tasks
Contacts people face-to-face and via the telephone to conduct surveys; records answers to survey questions manually and electronically; records the distribution of questionnaires; collects questionnaires and returns them to supervisors; scans questionnaires to ensure that important questions have been answered; may interview people at random in crowds and on the street; may provide self-completion questionnaires; may encode responses and check their consistency; may work in a call centre.
Typical work environment
- Works outdoors and/or indoors depending on the type of role.
- If outdoors, survey interviewers will move either door to door to conduct interviews or interview passers-by on the street.
- Indoors survey interviewers will work from an office environment, possibly a call centre, which will usually be an adequately heated and ventilated work space.
- Outdoor interviewers will work in most weather conditions, and will need to wear appropriate clothing.
- When calling on clients on an unsolicited basis, interviewers may encounter difficult and hostile people; those going from house to house may also encounter dogs and other animals.
Typical physical and mental demands
- This job involves sedentary or light work.
- Interviewers operating indoors will usually work in shifts for set hours and spend most of their time sitting at an office desk or workstation making telephone calls and recording responses onto standardised questionnaires or directly on to computer.
- Interviewers operating outdoors will be constantly walking or standing.
- Stretching, twisting, climbing and more than very light lifting are unlikely to be required.
- Bending, squatting or crouching movements should be unnecessary or required only occasionally.
- Repetitive hand and finger movements are frequent when using a computer to record collected data and when using a telephone.
- Driving may be required if working at outdoor locations.
- Mental skills necessary include a high level of concentration, planning, organisation, research and communication/listening.
No formal entry barrier — can start without prior training. Flagged next-day ready.
How this was determined (model-generated): ER nil; survey interviewer entered with no formal requirement or licence.
Entry Requirements
Nil (ANZSCO Skill Level 5).
Further Comments
There are opportunities for flexibility of movement.