Organises and controls the functions and resources of an office such as administrative systems and office personnel.

Contributes to the planning and review of office services, and sets priorities and office service standards; allocates human resources, space and equipment; assigns work to and monitors work performance of staff; manages records and accounts of the office; liaises with professionals to co-ordinate office business and to facilitate resolution of problems; manages physical facilities and ensures buildings and equipment are maintained; ensures compliance with occupational health and safety regulations; ensures work complies with relevant government legislation, policies and procedures; co-ordinates personnel activities such as hiring, promotions, performance management, payroll, training and supervision.

• Works indoors in offices of varying sizes and complexity.
• Work areas are adequately heated and ventilated offices.

• Sedentary physical demand level.
• Sits at an office desk or in meeting with staff frequently.
• Stands and walks about the office and/or organisation frequently to attend meeting, monitor staff and ensure health and safety regulations for example are being meet.
• Stretching bending, twisting, climbing and lifting is not a significant component of the job.
• Bending, squatting or crouching is unlikely to be a significant part of this role, if required at all.
• Repetitive movements of the hands and fingers are likely due to the operation of a keyboard and mouse, phones and writing instruments.
• Driving may be required occasionally but is not a significant component.
• Use of hand held and electronic equipment is constant and will involve the use of writing tools, telephones, faxes, computers, photocopiers, scanners, calculators and other general office equipment.
• Mental skills necessary include a high level of cognitive functioning with communication, listening, administrative, organisational, financial and budgeting, problem-solving, planning and decision-making capabilities.

A level 5 or 6 qualification or at least three years relevant experience (ANZSCO Skill Level 2). In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

There are opportunities for flexibility of movement.