Typically based in secondary school or tertiary education settings, the Homestay Accommodation Coordinator is responsible for leading the day-to-day placement of homestay applicants (both international and domestic), assessing and enlisting new host families, and offering guidance and support as needed to students and hosts.

Providing pastoral care and support to students living in homestays; assisting them, where necessary, to adjust to a new environment/culture; ensuring that students are living in a well-supported, safe, and caring home environment which allows them to focus on their studies; meeting, greeting, and orientating arriving students; encouraging cultural education of hosts as appropriate and providing on-going support; leading the day-to-day homestay applicant placements by matching students to hosts; monitoring placements; advertising for, interviewing, assessing, and enlisting new host families; ensuring compliance with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021; conducting home inspections/visits to assess compliance; liaising with students’ guardians; collaborating with teachers and other staff to support homestay students; responding to issues and emergency situations after-hours; may organise social events for the homestay community; updating homestay information publications/forms/webpages as needed; ensuring host families correctly receive any payments to which they are entitled; and maintaining positive working relationships with internal and external stakeholders.

• Works indoors in offices and the homestay environment.
• Work areas are adequately heated, ventilated, and clean and well-maintained.
• Will need to drive to home visits/inspections and may meet and transport arriving students.
• At times may need to work outside of standard office hours.

• Sedentary work with frequent sitting in offices, meeting rooms, or homes.
• Stands and walks frequently in offices, meeting rooms, or homes.
• No requirement for lifting, carrying, or pulling.
• Bending, squatting, or crouching and stretching, twisting, and climbing is unlikely to be required.
• Occasional to frequent repetitive hand and finger movements are required when using hand-held objects/equipment including pens, telephones, keyboard and mouse, and calculators.
• Driving will be required at times.
• Mental skills necessary include a high level of cognitive functioning with communication, interpersonal, multi-cultural knowledge/sensitivity, administration, organisational, problem-solving, assessment, and decision-making capabilities.

A relevant NZQCF Diploma (ANZSCO Skill Level 2). Alternatively, at least three years of relevant experience may substitute for a formal qualification. Computer literate. Making application to work in this role is likely to involve a NZ Police background check. A Full Class 1 Driver Licence will be required. Foreign language ability and/or overseas living experience advantageous.

There are opportunities for flexibility of movement.