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Retail Loss Prevention Officer

442215 · Heavy Next-day ready

Career data Verified

Retail loss prevention officers help prevent and detect loss and theft of goods, money and other assets from organisations and shops.

Most common salary $50k – $75k
Upper salary up to $107k
Training 0-1 year

Description

Detects and investigates shoplifting, fraud and other unlawful acts of employees or customers of a retail establishment.

Typical work tasks

Detects and investigates theft and other unlawful acts carried out in retail establishments; apprehends offenders and calls police; prepares reports.

Typical work environment

  • Employees work typically indoors.
  • Indoor work spaces and vehicles are generally adequately heated and ventilated.
  • Employees may deal with some difficult or aggressive people in carrying out duties and could at times face stressful and personally hazardous situations.

Typical physical and mental demands

  • Light physical demand level.
  • Employees frequently stand and walk about the work area monitoring shoppers. May sit and undertake this work through video feeds.
  • Employees may occasionally stretch and reach during security breach incidents.
  • Squatting or crouching is not a significant feature of this job.
  • Twisting of the body or neck is not a significant component of the job but is possible if there is a requirement to apprehend or confront offenders.
  • Contact with skin irritants or water is not a significant feature of this job.
  • Heavy lifting, pulling or carrying may be required on an occasional basis if physical restraint is required to deal with an intruder or incident.
  • Bending is not a significant feature of this job.
  • Repetitive movements are not a significant feature of this job.
  • Driving is not a significant feature of this job.
  • Employees will use a range of electronic communication and basic security equipment.
  • Mental skills necessary include communication, organisation, analysis and decision-making.
Entry signal Reviewed

Enter via experience or on-the-job training; no mandatory pre-entry qualification. A licence may be required for some roles or employers. Flagged next-day ready.

Entry barrier Experience or on-job training
Licence / registration Licence may be required
ANZSCO skill level 5
Next-day ready Yes

How this was determined (model-generated): CoA only preferred by some employers, qualification completed on-the-job; no mandatory pre-entry gate.

Entry Requirements

Some employers may show preference to applicants who have a Certificate of Approval issued through the Ministry of Justice. This involves a police background check and a public notification, which allows members of the public to raise objections (ANZSCO Skill Level 5). A qualification in retail loss prevention may also be useful, which can be completed on-the-job.

Further Comments

  • There are opportunities for flexibility of movement but they are limited.
  • Shift work can be necessary.