Retail Loss Prevention Officer
442215 · Heavy Next-day readyRetail loss prevention officers help prevent and detect loss and theft of goods, money and other assets from organisations and shops.
Description
Detects and investigates shoplifting, fraud and other unlawful acts of employees or customers of a retail establishment.
Typical work tasks
Detects and investigates theft and other unlawful acts carried out in retail establishments; apprehends offenders and calls police; prepares reports.
Typical work environment
- Employees work typically indoors.
- Indoor work spaces and vehicles are generally adequately heated and ventilated.
- Employees may deal with some difficult or aggressive people in carrying out duties and could at times face stressful and personally hazardous situations.
Typical physical and mental demands
- Light physical demand level.
- Employees frequently stand and walk about the work area monitoring shoppers. May sit and undertake this work through video feeds.
- Employees may occasionally stretch and reach during security breach incidents.
- Squatting or crouching is not a significant feature of this job.
- Twisting of the body or neck is not a significant component of the job but is possible if there is a requirement to apprehend or confront offenders.
- Contact with skin irritants or water is not a significant feature of this job.
- Heavy lifting, pulling or carrying may be required on an occasional basis if physical restraint is required to deal with an intruder or incident.
- Bending is not a significant feature of this job.
- Repetitive movements are not a significant feature of this job.
- Driving is not a significant feature of this job.
- Employees will use a range of electronic communication and basic security equipment.
- Mental skills necessary include communication, organisation, analysis and decision-making.
Enter via experience or on-the-job training; no mandatory pre-entry qualification. A licence may be required for some roles or employers. Flagged next-day ready.
How this was determined (model-generated): CoA only preferred by some employers, qualification completed on-the-job; no mandatory pre-entry gate.
Entry Requirements
Some employers may show preference to applicants who have a Certificate of Approval issued through the Ministry of Justice. This involves a police background check and a public notification, which allows members of the public to raise objections (ANZSCO Skill Level 5). A qualification in retail loss prevention may also be useful, which can be completed on-the-job.
Further Comments
- There are opportunities for flexibility of movement but they are limited.
- Shift work can be necessary.