Hospitality Workers NEC (Attendants)
431999 · Light Next-day readyDescription
This occupational group covers hospitality workers not elsewhere classified. Occupations in this group include: cloakroom attendant and uniform room attendant.
Typical work tasks
Greets customers and determines their requirements; checks in garments and other items and issues tracking ticket; answers enquiries on events and may distribute programmes and information.
Typical work environment
- Employees work inside usually in theatres, nightclubs, restaurants or similar venues.
- Work spaces are generally adequately heated and ventilated.
- Work spaces will generally be clean and well-maintained.
Typical physical and mental demands
- Sedentary to light physical demand.
- Employees frequently stand or move about foyer/reception areas.
- Employees may sit for part of the time, especially for cloakroom attendants.
- Stretching or reaching is light and occasional.
- Squatting or crouching is light and occasional.
- Contact with skin irritants or water is not a significant component of the job.
- Twisting of the body or neck is not a significant component of the job.
- Lifting, pulling or carrying involves frequent light carrying and lifting of items such as patrons’ cloaks and baggage.
- Bending is occasionally required when lifting items, in the case of cloakroom attendants.
- Repetitive movements are necessary on a frequent to constant basis.
- Use of hand-held objects/equipment will be occasional to frequent and will include using ticket issuing machines.
- Mental activities necessary include interpersonal and organisational skills.
No formal entry barrier — can start without prior training. Flagged next-day ready.
How this was determined (model-generated): Hospitality worker NEC (attendants): L1/secondary or none; short on-the-job training at most, effectively a standing start.
Entry Requirements
An NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5).
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Further Comments
This job likely provides opportunities for flexibility of movement.