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Hospitality Workers NEC (Attendants)

431999 · Light Next-day ready

Description

This occupational group covers hospitality workers not elsewhere classified. Occupations in this group include: cloakroom attendant and uniform room attendant.

Typical work tasks

Greets customers and determines their requirements; checks in garments and other items and issues tracking ticket; answers enquiries on events and may distribute programmes and information.

Typical work environment

  • Employees work inside usually in theatres, nightclubs, restaurants or similar venues.
  • Work spaces are generally adequately heated and ventilated.
  • Work spaces will generally be clean and well-maintained.

Typical physical and mental demands

  • Sedentary to light physical demand.
  • Employees frequently stand or move about foyer/reception areas.
  • Employees may sit for part of the time, especially for cloakroom attendants.
  • Stretching or reaching is light and occasional.
  • Squatting or crouching is light and occasional.
  • Contact with skin irritants or water is not a significant component of the job.
  • Twisting of the body or neck is not a significant component of the job.
  • Lifting, pulling or carrying involves frequent light carrying and lifting of items such as patrons’ cloaks and baggage.
  • Bending is occasionally required when lifting items, in the case of cloakroom attendants.
  • Repetitive movements are necessary on a frequent to constant basis.
  • Use of hand-held objects/equipment will be occasional to frequent and will include using ticket issuing machines.
  • Mental activities necessary include interpersonal and organisational skills.
Entry signal Reviewed

No formal entry barrier — can start without prior training. Flagged next-day ready.

Entry barrier No formal entry barrier
Licence / registration No licence required
ANZSCO skill level 5
Next-day ready Yes

How this was determined (model-generated): Hospitality worker NEC (attendants): L1/secondary or none; short on-the-job training at most, effectively a standing start.

Entry Requirements

An NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5).

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Further Comments

This job likely provides opportunities for flexibility of movement.