ANZSCO Work Type Detail Sheets

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Hotel Service Manager

431411 · Light Next-day ready
Career data Close match

Postal services managers oversee the daily operations of mail processing and delivery, and manage staff.

Most common salary $54k – $83k
Upper salary up to $109k
Training 0-3 years
View on Tahatū ↗ Data: Tahatū Career Navigator, CC BY 4.0
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Description

Supervises and co-ordinates the activities of hotel service workers.

Typical work tasks

  • Determines work requirements and allocates duties to commercial housekeepers, luggage porters and doorpersons.
  • Confers with managers to co-ordinate activities with other organisational units.
  • Maintains attendance records and rosters.
  • Explains and enforces safety regulations.
  • Oversees the work of the unit and suggests improvements and changes.
  • Confers with workers to resolve grievances.
  • May perform front office and hotel reception duties.

Typical work environment

  • Employees work inside an office of a hotel and occasionally outside as their presence is required.
  • Work spaces are generally adequately heated, ventilated, clean and well-maintained, with a friendly welcoming atmosphere.

Typical physical and mental demands

  • Sedentary to light physical demand.
  • Employees frequently stand or move about to facilitate the overseeing of staff and to confer with them and deal with any issues that may arise.
  • Employees may sit frequently to allocate jobs to specific departments and co-ordinate the organisation’s activities.
  • Stretching or reaching is not a significant component of this job.
  • Squatting or crouching is not a significant component of this job.
  • Contact with skin irritants or water is not a significant component of this job.
  • Twisting of the body or neck is not a significant component of this job.
  • Lifting, pulling or carrying is not a significant feature of the job.
  • Bending is not a significant component of the job.
  • Repetitive movements are likely when operating a computer, telephone or calculator.
  • Use of hand-held objects and equipment will be occasional to frequent and will include computers, calculators, phones, staplers, printers and photocopiers.
  • Mental skills necessary include communication, hospitality and organisational skills.

Entry signal Model estimate

Enter via experience or on-the-job training; no mandatory pre-entry qualification. Flagged next-day ready.

Entry barrier Experience or on-job training
Licence / registration No licence required
ANZSCO skill level 2
Next-day ready Yes

Unverified — this label is model-generated and not yet clinician-reviewed. Confirm against the WTDS before relying on it.

How this was determined (model-generated): Hotel service manager: ~3yrs experience alternative to Diploma, promoted-up role; snippet silent on any licence. Proposal stands.

Entry Requirements

An NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2). In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Further Comments

There are opportunities for flexibility of movement but they are limited.