Supervises offenders who have been placed on probation by court order or released conditionally from correction institutions.

Supervises offenders on probation and parole; assesses clients' needs and plans develops and implements educational, training and support programmes; interviews clients and assesses the nature and extent of difficulties; monitors and reports on the progress of clients; refers clients to agencies that can provide additional help; completes administrative work which may include written correspondence and reports.

• Works indoors in offices within government probation services.
• Frequently works away from the office, at prison, in court or checking on clients in their homes or workplaces.
• Usually works in adequately heated and ventilated offices as a base, but may work in a variety of community environments.
• May work with people in very stressful and distressing personal situations.
• Offenders may at times be aggressive, violent and hostile. Systems to maintain worker’s safety should be utilised at all times.

• Sedentary physical demand level.
• Frequently sits when meeting with clients and when completing reports or case notes.
• Stretching up and reaching across is not a significant component of the job.
• Bending squatting, crouching and kneeling is not a significant component.
• Twisting of the body or neck is not a significant component of the job.
• Contact with skin irritants or water is not a significant component of the job.
• Lifting, carrying and holding is not a significant component of the job.
• Repetitive movement of the hands is likely on an occasional to frequent basis to facilitate the use of a computer.
• Driving is likely to be frequently required.
• Use of objects will include computers, diaries and other record-keeping and office equipment.
• Mental skills necessary include assessment, analysis, communication, decision-making, report writing, knowledge of relevant criminal justice legislation and good communication skills with cultural sensitivity and knowledge.

A tertiary qualification in an area such as psychology, criminology, sociology or social work is preferred but not essential (ANZSCO Skill Level 2). A driver’s licence is required. Candidates are not considered if they have received a custodial sentence for a crime.

There are opportunities for flexibility of movement.