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Appliance Serviceperson

341111 · Medium

Career data Verified

Appliance service technicians install, service and repair electric and gas household appliances like fridges and stoves.

Most common salary $59k – $88k
Upper salary up to $114k
Training 0-1 year

Description

Repairs electrical appliances, mostly domestic, in workshop or place of use.

Typical work tasks

Diagnoses faults and dismantles appliance to the necessary degree; replaces or repairs defective parts and wiring; reassembles and tests appliance.

Typical work environment

  • Works indoors, either in a service workshop or at clients' homes or businesses.
  • Most workshop sites will be adequately heated and ventilated but off-site conditions will vary.

Typical physical and mental demands

  • The physical demand is sedentary to light but can be medium if larger appliances are taken from the address to the workshop.
  • Standing and walking are frequently required on concrete floors in workshops.
  • Sitting is not required.
  • Stretching up and across is occasionally required to move and access internal components.
  • Squatting, crouching, bending, kneeling or crawling is occasionally required.
  • Twisting of the body or neck is occasionally required in carrying out many typical work tasks.
  • Lifting, carrying or transporting is occasionally required.
  • Repetitive movements are occasionally required especially in the use of hands and arms for screwing and unfastening bolts and attaching wiring.
  • Driving is frequently required from site to site although some staff may be located in a single site.
  • Employees use a wide range of small hand and power tools including screwdrivers, wire cutters and jointers, electric or hand drills and electrical circuit testing equipment.
  • Mental skills necessary include technical and problem-solving skills.
Entry signal Reviewed

Requires a substantial formal qualification. A licence or registration is legally required.

Entry barrier Formal qualification
Licence / registration Licence/registration required
Next-day ready No

How this was determined (model-generated): Appliance serviceperson: apprenticeship + EWRB registration (EST) required to work unsupervised; qualification + licence.

Entry Requirements

  • Candidates need to complete an apprenticeship, which usually lasts two to three years and gain the National Certificate in Electrical Engineering (Electrical Appliance and Electronic Servicing - Level 4). Domestic appliance servicepeople learn many of their skills on the job. They may also attend workshops, seminars and training courses to keep up date with the latest appliances.
  • To work without supervision, appliance repairers must be registered as an Electrical Service Technician (EST) with the Electrical Workers' Registration Board (EWRB). These can be obtained either after completing a National Certificate in Electrical Engineering (Electrical Appliance and Electronic Servicing); or by completing 3,000 hours of supervised electrical servicing work and sitting practical and theory-based EST exams.

Further Comments

There are opportunities for flexibility of movement but they are limited.