Acts to achieve best practice in a programme of continuous improvement in patient safety outcomes in a health organisation.

Utilises, promotes, and helps to ensure the integrity of clinical risk management systems and incident management framework including: monitoring, reporting, follow-up of incidents, recommendations, and continuous improvement process; provides leadership, training, advice, and co-ordination of incident reporting and classification; helps promote a culture of patient safety that values staff time; educates and supports teams within the organisation in patient safety initiatives and promoting excellence in clinical practice; works collaboratively with both internal and external entities involved in patient safety improvement, with a focus on establishment and promotion of professional standards; and maintains and develops effective training in systems to elevate patient experience and encourage learning and information sharing.

• Most of the work is indoors.
• Usually works in adequately heated and ventilated spaces. Appropriate clothing/protective clothing or equipment for the particular work environments will be required (e.g. radiology, infection control incidents).
• The work may involve investigation, compliance, or enforcement situations.

• The physical demand is light.
• Standing and walking is frequent. Stretching up and reaching across, and bending, squatting, crouching, and kneeling are not typically required. Twisting of the body or neck and lifting, carrying, and pulling are not required.
• Driving is likely to be required on an occasional basis for site visits.
• Use of hand-operated tools will include pens, telephones, computers, and other record-keeping/office equipment.
• Contact with skin irritants or water is not a significant part of the role.
• Repetitive movements with hands will be occasionally required in operating a keyboard.
• Mental skills necessary include: knowledge of relevant patient safety policies, procedures, laws, and regulations; analytical/investigative; problem-solving; decision-making; computing; report writing; and communication/presentation.

• Typically these roles are filled by registered health professionals with appropriate current annual practising certification, preferably with a minimum of three years in clinical care delivery systems.
• Additionally, post-graduate training or qualification in quality, safety, or other relevant field is desirable.
• Relevant intermediate to advanced computer skills are likely to be required, e.g. in Microsoft Office suite.
• High-level interpersonal, written, and presentation skills are likely to be required.
• A Class 1 Driver Licence is likely to be required.

There are opportunities for flexibility of movement.