Conducts counselling interviews with students; assists students in the understanding and adjustment of attitudes, expectations and behaviour to develop more effective interpersonal relationships; presents alternative approaches and discusses potential for attitude and behavioural change; contributes information, understanding and advice on the learning and behaviour of students, especially those with special needs, and assists parents and teachers in dealing with these needs; may work in a call centre.

• Works indoors in offices and consulting room environments typically in university counselling centres.
• Works in adequately heated, lit, ventilated and clean, well maintained and private workspaces.

• Sedentary physical demand.
• Sits to meet with clients or at computers when preparing or writing reports.
• Occasionally stands, walks and moves around the workspace.
• Lifting, carrying or pulling is not a significant requirement.
• Occasional to frequent repetitive hand and finger movements are required when using a computer for report writing and when hand writing. Repetitive movements however, are not a significant component of the job.
• There is frequent use of hand-held objects and equipment including computers, writing tools, reference materials, tape recorders, video cameras and office machines such as telephones, printers, scanners and faxes.
• Driving is not a significant component of the job.
• Mental skills necessary include a high level of cognitive and counselling, verbal and written communication, interpersonal, administration, assessment, research, information gathering, analysis and evaluation, report writing, organisational, problem solving and decision-making capabilities.

• A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.
• Registration may be required.

There are opportunities for flexibility of movement but they are limited.