• Analyses, develop, interprets and evaluates complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems; researches, analyses, evaluates and monitors network infrastructure to ensure networks are configured to operate at optimal performance; assesses and recommends improvements to network operations and integrated hardware, software, communications and operating systems; monitors network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance.

• Works indoors in offices and maybe in call centres.

• Works in adequately lit, heated, ventilated and clean, well maintained workspaces.

• Sedentary to light physical demand.

• Frequently sits at computer workstations.

• Stands and walks around the office and the wider workspace to consult others, provide technical support and upgrade and install software.

• There is an occasional requirement for lifting, carrying or pulling, most likely within a light range.

• Bending, squatting, crouching stretching, twisting, and climbing are not a significant component of the job but may be required occasionally when attending to some installation and network upgrading work.

• Constant to frequent repetitive hand and finger movements are required when using hand tools and equipment including writing instruments, calculators and computers.

• Occasional driving of vehicles may be required to facilitate visits to clients’ premises or satellite offices.

• Mental skills necessary include a high level of cognitive functioning with analytical, computing, report writing, communication, interpersonal, planning, organisational, problem solving, critical thinking and decision-making capabilities and a working knowledge of network administration, software installation, repair tools and design.

• A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

• There are opportunities for flexibility of movement.

• May need to work outside usual work hours to attend to network failures.