Plans, develops, installs, troubleshoots, maintains and supports an operating system and associated server hardware, software and databases ensuring optimum system integrity, security, backup and performance.

Troubleshoots and provides service support in diagnosing, resolving and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure; prepares and maintains documentation, policies and instructions, and records and details operational procedures and system logs; ensures that the design of computer sites allows all components to fit together and work properly, and monitors and adjusts the performance of networks; continually survey the current computer site to determine future network needs and make recommendations for enhancements in the implementation of future servers and networks.

• Works indoors in offices and meeting rooms.
• Outdoor work is unlikely to be required.
• Adequately lit, heated, ventilated and clean, well maintained workspaces.

• Sedentary to light physical demand.
• Frequently sits at computer workstations.
• Stands and walks around the office and the wider workspace to consult others.
• There is an occasional requirement for lifting, carrying or pulling, most likely within sedentary range.
• Bending, squatting, crouching stretching, twisting and climbing may be required occasionally to attend to technical computing problems.
• Constant to frequent repetitive hand and finger movements are required when using hand tools and equipment including writing instruments, calculators and computers
• Occasional driving of vehicles may be required to facilitate visits to clients’ premises.
• Mental skills necessary include a high level of cognitive functioning with analytical, computing, report writing, communication, interpersonal, planning, organisational, problem solving, critical thinking and decision-making capabilities and a working knowledge of network administration, software installation, repair tools and design.

A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

• There are opportunities for flexibility of movement.
• May need to work outside usual work hours to attend to system failures.