Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.

• Identifies, investigates, and analyses business processes, procedures and work practices; identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour; uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects; takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system; creates user and trainer documentation, and conducts formal training classes; develops functional specifications for use by system developers; uses data and process modelling techniques to create clear system specifications for the design and development of system software; acts as a central reference and information source, providing guidance and assistance in the system project decision making process.

• Works indoors in offices and meeting rooms.

• Outdoor work is unlikely.

• Works in adequately lit, heated, ventilated and clean, well maintained office workspaces.

• Sedentary physical demand.

• Sits in offices, in meetings or at a computer workstation.

• Stands and walks around the office and the wider workspace to consult with others.

• There is an occasional requirement for lifting, carrying or pulling, most likely within the sedentary range.

• Bending, squatting or crouching is not a significant component of the job.

• Stretching, twisting and climbing are not a significant component of the job.

• Constant to frequent repetitive hand and finger movements are required when using hand tools, telephones, calculators and computers

• Occasional driving of vehicles may be required to attend appointments with clients.

• Mental skills necessary include a high level of cognitive functioning with analytical, computing, report writing, communication, interpersonal, planning, organisational, problem solving, critical thinking and decision-making capabilities.

• A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

There are opportunities for flexibility of movement.