This occupation group covers technical sales representatives not elsewhere classified, such as educational products and services sales representatives.

Compiles lists of prospective client businesses using directories and other sources; acquires and updates knowledge of employers' and competitors' goods and services, and market conditions; visits regular and prospective client businesses to establish and act on selling opportunities; assesses customers' needs and recommends and explains goods and services to them; monitors customers' changing needs and competitor activity, and reports these developments to sales management; quotes and negotiates prices and credit terms, and completes contracts and records orders; arranges delivery of goods, installation of equipment and the provision of services; reports to sales management on sales made and the marketability of goods and services; follows up with clients to ensure satisfaction with goods and services purchased, and resolves any problems arising; prepares sales reports and maintains and submits records of business expenses incurred.

• Typically works indoors from a sales office, their car or a client’s premises.
• Frequently travels to meet potential buyers, normally within a designated territory.
• Will work from adequately heated and ventilated office.

• Sedentary to light physical role. Frequently sits at an office desk and in potential buyer’s offices.
• Frequently meets with potential buyers to present or demonstrate products, sometimes works at trade fairs and similar promotional events.
• Standing and walking about when on sales trips and visiting clients will be frequent.
• Stretching, twisting and climbing is unlikely to be a significant requirement in this role.
• Lifting and carrying may be required for transporting samples and demonstrating products to potential purchasers.
• Bending, squatting or crouching is not a significant component of the job.
• Repetitive movements are likely to be required when operating a computer.
• Driving is likely to be frequently required to facilitate visits to potential buyers. In some roles considerable driving may be necessary.
• Use of hand-held objects will include writing instruments, telephones, calculators and computers which are likely to be used frequently.
• Mental skills necessary include presentation, selling, product knowledge, communication and negotiation, organisational and planning skills.

A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

There are opportunities for flexibility of movement but they are limited.