Represents industry training organisations in the management of relationships with and between trainees and employers. Promotes employment opportunities within specific industries, supports existing trainees to successful completion, monitors trainee and apprentice performance, and enables ITOs to meet targets negotiated with funding partners.

Visits businesses and advise both employers and trainees about training opportunities; supports trainees to gain credit achievement and complete qualifications by regular monitoring of individuals; develops a training plan for all employers and ensures skill gaps are identified; attends events such as career expos and trade fairs to promote the industry, training opportunities and employment; assists in the analysis, preparation, and presentation of reports; uses database for maintaining records of students' progress, attendance, and training activities; recruits, supports, and mentors trainees.

• Typically works indoors from an office base or car.
• Works from adequately heated and ventilated offices. Visits a range of work sites specific to the industry and may be conducted in all weather conditions.

• Sedentary to light physical demand levels.
• Frequently attends meetings. Sits frequently when preparing reports, calling on trainees, or meeting employers/stakeholders.
• Stands and walks frequently.
• Stretching, twisting, climbing, and lifting are not significant components of the job.
• Bending, squatting or crouching are not significant components of the job.
• Repetitive movements are not significant components of the job.
• Frequently travels to meet clients so driving in cars is likely to be frequent.
• Use of hand-held objects is occasional and will involve the use of writing implements, telephones, computers, photocopiers, scanners, calculators, and other general office equipment.
• Mental skills necessary include presentation, assessment, report writing, communication, negotiation, organisational, and planning as well as industry knowledge.

A recognised Level 4 tertiary qualification in the relevant sector or at least three years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required. Registration or licensing may be required.

There are opportunities for flexibility of movement in this role.