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ICT Account Manager

225211 · Sedentary

Career data Close match

Information technology managers oversee computer and information technology services for organisations and technical teams.

Most common salary $107k – $192k
Upper salary up to $250k
Training 0-2 years

Description

Manages sales of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and co-ordinates the preparation and presentation of ICT sales proposals and tenders.

Typical work tasks

• Compiles lists of prospective client businesses using trade directories and other sources; acquires and updating knowledge of employer's and competitors' goods and services, and market conditions; follows up with clients to ensure satisfaction with ICT goods and services purchased, arranges modifications and resolves any problems arising.

Typical work environment

• Works indoors in offices and meeting rooms within organisations of varying sizes including large corporates, head offices and medium to small enterprises in the public and private sector.

• Works in adequately heated, ventilated and clean, well maintained offices.

• Occasional travel may be required.

Typical physical and mental demands

Sedentary work.

• Frequently sits in offices or in meetings when involved in planning, administration and building of customer base.

Stands and walks frequently in office and site areas.

Lifting, carrying or pulling is not a significant component of the job.

Bending, squatting or crouching is not a significant component of the job.

• Frequent repetitive hand and finger movements is required when using hand-held objects such as writing instruments, calculators, telephones and a keyboard and mouse.

Driving is may be occasionally required to visit satellite branches of an organisation.

Mental skills necessary include a high level of cognitive functioning with communication, interpersonal, technical, computational, design, planning, organisational, problem solving, critical thinking and decision-making capabilities.

Entry signal Reviewed

Requires a substantial formal qualification.

Entry barrier Formal qualification
Licence / registration No licence required
ANZSCO skill level 1
Next-day ready No

How this was determined (model-generated): ICT Account Manager: Skill Level 1 professional role, tertiary qual typical; no legal gate. Experience pathway exists but qualification stands as the typical entry.

Entry Requirements

• A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

Further Comments

There are opportunities for flexibility of movement.