Manages the electorate office of a politician, and liaises with constituents and the media on their behalf.

• Liaises with other staff, government departments and members of the constituency on matters relating to the electorate and any portfolios or committees the member of parliament may be part of and other areas of general concern; researches and prepares reports, briefing notes, memoranda, correspondence and other routine documents; maintains confidential files and documents; attends meetings and acts as secretary as required; maintains appointment diaries and makes travel arrangements; processes incoming and outgoing mail, filing correspondence and maintains records; screens telephone calls and answers inquiries; takes and transcribes dictation of letters and other documents; may supervise other secretarial and clerical staff.

• Works indoors in offices and meeting rooms.
• Works in adequately heated, lit, ventilated and clean, well maintained offices.

• Sedentary physical demand level.
• Frequently sits at an office desk/computer workstation or in meetings.
• Stands and walks about the office and/or organisation frequently to attend meetings, collect data and sort through and prepare mail.
• Stretching, bending, twisting, climbing and lifting is not a significant component of the job.
• Bending, squatting or crouching is unlikely to be a significant part of this role.
• Repetitive movements of the hands and fingers are likely due to the operation of a keyboard and mouse, phones and writing instruments.
• Driving cars may be required occasionally.
• Use of hand-held objects and electronic equipment is frequent to constant and will involve the use of writing tools, telephones, faxes, computers, photocopiers, scanners, calculators and other general office equipment.
• Mental skills necessary include a high level of cognitive functioning with communication, listening, administration, organisational, financial and budgeting, problem-solving, planning and decision-making capabilities.

• A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

• There are opportunities for flexibility of movement but they are limited.