Assists organisations to achieve greater efficiency and solve organisational problems.

Assists and encourages the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources; discusses business and organisational shortcomings with clients; analyses and evaluates current systems and structures; discusses current systems with staff and observes systems at all levels of organisation; directs clients towards more efficient organisation and develops solutions to organisational problems; undertakes and reviews work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures; records and analyses organisations' work flow charts, records, reports, manuals and job descriptions; prepares and recommends proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems; assists in implementing approved recommendations, issues revised instructions and procedure manuals, and drafting other documentation; reviews operating procedures and advising of departures from procedures and standards.

• Works indoors in offices and meeting rooms within public and private businesses and organisations.
• Works in adequately heated, lit, ventilated and clean, well maintained offices.
• Occasionally travels to visit clients.

• Sedentary physical demand, frequent sitting in offices and at meetings.
• Occasionally stands, walks and moves around the workspace to undertake research or in the provision of specialist consulting services.
• Lifting, carrying or pulling is not a significant component of the job.
• Occasional to frequent repetitive hand and finger movements are required when using a computer for report writing or using customised software.
• Occasional driving of cars or travel by air to visit clients may be required.
• Mental skills necessary include a high level of cognitive functioning with verbal and written communication, administration, training, assessment, information gathering and evaluation, negotiation, research, analytical, computing, presentation, planning, report writing, organisational, problem solving and decision-making capabilities.

A relevant tertiary qualification or at least five years applicable experience. In some instances particular experience and/or on-the-job training may be required (ANZSCO Skill Level 1).

There are opportunities for flexibility of movement but they are limited.