Plans, develops, implements and evaluates training and development programmes to ensure management and staff acquire the skills and develop the competencies required by an organisation to meet organisational objectives.

Identifies training needs and requirements of individuals and organisations; sets human resource development objectives and evaluates learning outcomes; prepares and develops instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training references; designs, co-ordinates, schedules and conducts training and development programs that can be delivered in the form of individual and group instruction, and facilitates workshops, meetings, demonstrations and conferences; liaises with external training providers to arrange delivery of specific training and development programmes; promotes internal and external training and development, and evaluates these promotional activities; monitors and performs ongoing evaluations and assessments of training quality and effectiveness, and reviews and modifies training objectives, methods and course deliverables; gathers, investigates and researches background materials to gain an understanding of various subject matters and systems; advises management on the development and placement of staff, and provides career counselling for employees.

• Works indoors in offices, meeting rooms and training facilities.
• Occasional travel may be required to visit sites and branches or to work at a client’s business location.
• Works in adequately heated, lit, ventilated, clean, well maintained offices.

• Sedentary to light physical demand, with frequent sitting.
• Frequently stands when making presentations or delivering training programmes.
• Frequently walks and moves from to meet with managers and staff, attend meetings and provide staff development support.
• Occasional requirement for lifting, carrying or pulling most likely not to exceed levels of light physical demand.
• Occasional to frequent repetitive hand and finger movements are required when using a computer or writing.
• Driving may be required on an occasional basis.
• Mental skills include a high level of cognitive functioning with interpersonal, strong communication, administration, training/teaching, assessment, information-gathering and evaluation, organisational, planning, decision-making and presentation capabilities.

A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

There are opportunities for flexibility of movement.