Travel Agency Manager

142116 · Sedentary Next-day ready

Description

Organises and controls the operations of a travel agency.

Typical work tasks

Determines product structure and service standards; formulates and implements purchasing and marketing policies, and sets prices; promotes and advertises the establishment's goods and services; sells services to customers; keeps track of product availability (e.g. tour packages) and financial transactions; undertakes budgeting for the establishment; controls selection, training and supervision of staff; ensures compliance with occupational health and safety regulations.

Typical work environment

Works indoors in retail offices and retail shop environments.
Occasionally works outdoors if there is an outdoor display area or as part of an expo.
Works in adequately heated, ventilated and clean, well maintained offices and retail areas that are welcoming and comfortable to potential customers.

Typical physical and mental demands

Sedentary work with frequent sitting in offices or in meetings.
Stands and walks frequently in the office and retail area.
Lifting, carrying or pulling, bending, squatting or crouching is not a significant component of the job for most travel agency managers.
Occasional to frequent repetitive hand and finger movements are required when using hand-held objects/equipment including pens, calculators, telephones, keyboard, mouse and electronic tills.
Occasional travel may be required to attend meetings or to visit other sites operated by the business or to attend seminars or conferences.
Driving may be required on an occasional basis.
Mental skills necessary include a high level of cognitive functioning with communication, interpersonal, administrative, organisational, purchasing knowledge, problem solving and decision-making capabilities.

Entry signal Reviewed

Enter via experience or on-the-job training; no mandatory pre-entry qualification. Flagged next-day ready.

Entry barrier Experience or on-job training

Licence / registration No licence required

ANZSCO skill level 2

Next-day ready Yes

How this was determined (model-generated): No personal licence to manage a NZ travel agency (none correct); 3yrs exp substitutes and managers enter via industry experience, so barrier=experience_or_training, next_day_ready=true.

Entry Requirements

A relevant NZQF Diploma (ANZSCO Skill Level 2). At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Registration or licensing may be required.

Further Comments

There are opportunities for flexibility of movement.