Organises and controls the functions and resources of a branch of an organisation.

• Contributes to the planning and review of branch activities, and sets priorities and office service standards; allocates human resources, space and equipment; assigns work to and monitors work performance of staff; manages or oversees the record and account keeping of the branch; liaises with professionals to co-ordinate business and to facilitate resolution of problems; manages physical facilities and ensures buildings and equipment are maintained; ensures compliance with occupational health and safety regulations; ensures work complies with relevant government legislation, policies and procedures; co-ordinates or oversees personnel activities such as hiring, promotions, performance management, payroll, training and supervision.

• Works indoors in offices of varying sizes and complexity.
• Work areas are adequately heated and ventilated offices.

• Sedentary physical demand level.
• Sits at an office desk or in meeting with staff frequently.
• Stands and walks about the office and/or organisation frequently to attend meeting, monitor staff and ensure health and safety regulations for example are being meet.
• Stretching bending, twisting, climbing and lifting is not a significant component of the job.
• Bending, squatting or crouching is unlikely to be a significant part of this role, if required at all.
• Repetitive movements of the hands and fingers are likely due to the operation of a keyboard and mouse, phones and writing instruments.
• Driving may be required occasionally but is not a significant component of the job.
• Use of hand held and electronic equipment is constant and will involve the use of writing tools, telephones, faxes, computers, photocopiers, scanners, calculators and other general office equipment.
• Mental skills necessary include a high level of cognitive functioning with communication, listening, administrative, organisational, financial and budgeting, problem-solving, planning and decision-making capabilities.

• A relevant tertiary qualification or at least five years applicable experience. In some instances particular experience and/or on-the-job training may be required (ANZSCO Skill Level 1).

• There are opportunities for flexibility of movement.