Determines, formulates and reviews the general policy programme and the overall direction of an organisation as well working directly in the business.

• Determines and sets the overall direction and objectives; determines and formulates policies, rules and regulations to govern the overall operations; directs and controls the overall operations of the organisation to ensure objectives are met; monitors and evaluates the overall performance adjusting policies, rules and regulations to ensure objectives are met; represents the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaises between areas of responsibility; works in a direct capacity carrying out the function of the business; liaises with clients; estimates and quotes on jobs; invoices and accepts payments; sets budgets and targets.

• May work indoors in rooms, offices, warehouses or other work areas.
• May work outdoors depending on the type of business or when travelling to other venues, organisations, on information gathering trips or when giving a presentation to the public and/or media.
• Generally works in adequately heated, ventilated and clean, well maintained workspaces.

• Sedentary work constantly sitting in offices or meetings.
• Stands and walks depending on the function of the organisation.
• Lifting, carrying or pulling may be a component of the job.
• Bending, squatting or crouching can be required.
• Repetitive hand and finger movements can be components of the job.
• Driving of cars may be required.
• Mental skills necessary may include a high level of cognitive functioning with communication, listening and organisational, planning and decision-making capabilities.

• A relevant tertiary qualification or at least five years applicable experience (ANZSCO Skill Level 1). In some instances particular experience and/or on-the-job training may be required.

• There are opportunities for flexibility of movement.